Alpha Online Orders

  • Order Terms and Conditions

    An Alpha Online order is a Sales Contract. An order placed online is a sales contract between Alpha Nutrition Online, a division of Environmed Research Inc. hereafter called the Seller and you, the Buyer. By placing and order online, you are entering a sales contract with the Seller. Both parties accept duties and obligations. By placing an order online, the Buyer acknowledges and agrees to the following terms and conditions of sale.

    Payment for products ordered online shall be may in advance of the order shipment by Pay Pal which accepts credit cards. The seller reserves the right to alter or refuse an order by notifying the Buyer by email and by refunding money already paid by the Buyer. The Buyer warrants that payments made by Pay Pal and/or credit card banks are final and binding on the buyer and cannot be refunded by charge back. The Buyer further agrees to notify the seller before the order is shipped if he or she or wants to return un-opened products and will request refund according to the refund conditions declared herein. You must provide detailed information to request return authorization.

    Delivery Time

    Post Office Delivery Canada Post and the US Postal Service determine the time it takes to deliver your order. Post Office performance is beyond our control. You will receive a link to tracking information by email that includes an expected delivery date. Overall, Post Office is excellent; however, occasionally, shipments are delayed but rarely are lost. Delivery time can be prolonged by longer distance, adverse weather and problems with your local postal delivery arrangements. Shipments to the US also can be delayed by US customs.

    Receiving Shipment

    By placing an order, the Buyer warrants that the delivery address is complete and correct and that he or she will be available to receive the shipment or will delegate the responsibility of receiving the shipment to a responsible party.

    All costs incurred by failed delivery to the address supplied by the Buyer will be paid by the Buyer. The seller accepts no responsibility for the cost of goods when delivery is refused by the buyer, lost by the Post Office, or for goods stolen or damaged. The buyer will receive ample notification by email of the order shipment and will also receive tracking information from Canada Post which applies to both Canadian and US deliveries.

    No Returns

    Our products and services are high quality and designed for thoughtful and considerate people. Returns are costly both to you and to Alpha Online and our goal is to lower costs by avoiding returns. If you are a new user and you are not sure about using the Alpha Nutrient formulas, be sure to read the product information carefully. We recommend ordering a 500 Gram jar of the formula or a Starter Pack (which includes a 500 Gram jar) so that you have complete information about formula use and smaller amount of the formula to evaluate before you order a larger quantity. Please note all discounted sales are final with no return privileges. In rare cases, we do accept returns of unopened, undamaged formula jars within 10 days of shipment. You must contact us by email and provide detailed information to request return authorization.

    Warranty against Defects of Products

    The Seller warrants that the Products are fit for their intended purpose when stored and used correctly. All user information is posted online and should be read before an order is placed. If the Buyer fails to notify the Seller within 5 days or the products are already in use, the Products are deemed to have been accepted and cannot be returned for credit.

    There is no warranty expressed or implied pertaining to the use of information supplied or the use of nutrients formulas. The Buyer accepts responsibility for the proper storage and use of nutrient formulas and will seek professional supervision whenever necessary.

    Notification of Loss, Damage to, or Non Delivery of Goods or Packages

    The carrier is responsible for any loss of damage to goods. In the event of any damage that is obvious on delivery the Buyer must notify the Seller and the Carrier immediately in writing, otherwise no claim can be entertained. At the same time the Buyer must mark and/or make a reservation on the delivery note or on a similar document upon receipt of goods and - if possible - have it countersigned by the Carrier's driver.

  • At Alpha Nutrition, we are dedicated to the helping people find solutions for health problems. We emphasize self-help and apply the best information available from basic science and medical studies. We supply books and nutrient formulas as tools you can use to solve your health problems.

    If you are interested in nutritional therapy, consider ordering books and study the Alpha Nutrition Program Or you can begin by ordering one of the Alpha Nutrition Starter Packs that bundles books and formulas. Topics online are written by Dr. Stephen Gislason are taken from his books, essays and blogs.

    We encourage online readers to order eBooks rather than print books. The cost of shipping printed books is increasing. eBooks are low cost with no shipping charges. Downloads are immediate. eBooks are portable and can be sent anywhere in the world with no shipping cost. eBooks are a good way to review a book before you decide to buy a printed version. eBooks are printable, you can copy selected texts and paste into a word processor.

    Alpha Online receives orders thru our online store. Orders are usually shipped within 2 business days from receipt. Order and tracking information is sent to you by email. We ship through the Post Office to all destinations in Canada and the USA. To place an order create an account or logon to your existing account.

    To create a new account: Use your email address as your user ID and enter a password. Complete your address information and you have an account. Please double check that your entered your email address correctly since all our correspondence with you is done by email. Send email to Alpha Online

    PayPal is a secure payment gateway that authorizes credit card payment, usually within seconds of submitting your information. PayPal acts as a secure payment gateway for Visa, MasterCard, Discovery or AMEX credit cards. When your payment information is complete, you will receive an order confirmation email from PayPal and from Alpha Nutrition Online. We usually ship your order on the same or next business day. Prices are listed in Canadian Dollars. US Costs are lower because of a favorable exchange rate.
    Please see Pay Pal Information

    You will receive emails from Pay Pal and Canada Post's shipping details.

    Order from Alpha Online

    Your order information is private and confidential.
    Secure Order Site
    Secured by GeoTrust QuickSSL

    Order Alpha Education Books

    Alpha Education Books: The books in this series address important health issues and their solution. Everyone, who is interested in Nutritional Therapy, will need a copy of the Alpha Nutrition Program. All books can be downloaded as eBooks (PDF files).

    Click the add to cart buttons to begin your order for printed books for mail delivery to the USA and Canada. Click the Download buttons to order eBooks for download.

    Print Books Read Topics Download
    Alpha Nutrition Program
    Aching and Fatigue
    Air and Breathing
    Alpha Nutrition Cooking
    Alcohol Problems
    Gluten Problems
    Diabetes 2
    Eating & Weight
    Skin Disease
    Feeding Children
    Human Brain
    Food Allergy
    Food & Digestion
    Food Choices
    Heart & Arterial
    Immunology Notes
    Inflammatory Arthritis
    Nutrition Notes

    Download Persona Books Catalogue (free)

    alpha online

    Nutrient Formulas for Meal Replacement
    Alpha ENF the complete nutrient set for meal replacement, nutrient supplementation and food holidays.
    Alpha PMX contains the complete nutrient set except for fat with increased amino acids.
    Alpha DMX the complete nutrient set except for lipids (fat). DMX contains all vitamins, amino acids and minerals except sodium.
    Alpha AAX is the complete amino acid module.

    Persona Digital publishes a series of books on current topics in psychology, sociology, neuroscience and philosophy. eBooks and can be downloaded to any destination on the planet. Printed books and eBooks are ordered from Alpha Online. Printed books are shipped only to Canada and the USA by postal services.

    Nutritional Rescue Starter Packs Starter packs bundle books and formulas to help you get started solving your health problems. The starter packs are sold at discounts to make is easier and more affordable for you to learn more and try out a formula. A copy of the Alpha Nutrition Program is included in every starter pack.

    Alpha Nutrition is a trademark and a division of Environmed Research Inc., founded in 1984 at Vancouver, BC, Canada. Online Since 1995. Experts in Self-Managed Care. Experts in Elemental Nutrient Formulas. We are located on the Sunshine Coast in Sechelt, a ferry ride from West Vancouver.